Returns policy

Thank you for shopping with us! We want you to be fully satisfied with your purchase. Please review our return policy below:

  1. Returns: We accept returns of unused, unwashed, and undamaged items within [X] days of receiving your order.

  2. Exchange: If you need a different size or color, we offer exchanges subject to availability.

  3. Refunds: Refunds will be processed to the original payment method within [X] business days after we receive the returned item.

  4. Return Shipping: Customers are responsible for return shipping costs, unless the return is due to a defect or error on our part.

  5. Eligibility: Personalized, final sale, and clearance items are not eligible for return or exchange.

  6. Condition: Returned items must be in original condition with all tags and packaging intact.

  7. How to Initiate a Return: Please contact our customer service team at [contact email/phone] to initiate a return or exchange.

  8. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within [X] days of receiving the order for a replacement or refund.

We strive to provide excellent customer service and resolve any issues promptly. Thank you for shopping with us!

Giosto is a lifestyle clothing brand with a customer-centric approach. Our products are crafted with utmost attention to quality, from inception to completion.